Business Analyst

Old Mutual is hiring for the Business Analyst role in Durban. The role closes on 2026-05-05. Applicants should review the requirements and apply through the official vacancy page.

Minimum Requirements

• into detailed functional specifications for system implementations in the OMAR Life business units across Africa.
• Identification
• Elicit complex business
• using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the
• in terms of target user roles and goals.
• Plan and coordinate the identification and elicitation of
• ; conduct analysis of those
• for completion and alignment; document and manage
• throughout the life of the project; and coordinate the verification of the end deliverable. Generally done at the project level.
• e. Documentation and Backup
• Create and maintain complex technical and/or user documentation to a high standard, and back up files to ensure instant recovery if problems occur.
• f. Culture of Innovation
• Drive a culture of innovation by creating multistakeholder solutions that boost creativity, innovation, and collaboration across business units, such as idea generation platforms, jam sessions, and hackathons.
• Relevant degree and 3-5 years of
• Analysis, Business
• Elicitation, Computer Literacy, Current State Assessment, Database Reporting, Data Compilation, Data Controls, Gap Analysis, Readiness Assessments,
• Development, User
• Documentation
• Qualifications and Experience
• Relevant degree and 3-5 years of experience

Responsibilities

• a. Analysis of "As Is" and "To Be"
• Document the most complex "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.
• b. Data Collection and Analysis
• Make authoritative recommendations that have a significant impact on the business over the short and long term. Recommendations could be technical or professional in nature.
• c. Business Requirements Identification
• Elicit complex business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals.
• d. Requirements Management
• Plan and coordinate the identification and elicitation of requirements; conduct analysis of those requirements for completion and alignment; document and manage requirements throughout the life of the project; and coordinate the verification of the end deliverable. Generally done at the project level.
• e. Documentation and Backup
• Create and maintain complex technical and/or user documentation to a high standard, and back up files to ensure instant recovery if problems occur.
• f. Culture of Innovation
• Drive a culture of innovation by creating multistakeholder solutions that boost creativity, innovation, and collaboration across business units, such as idea generation platforms, jam sessions, and hackathons.