Compliance Manager

Tsebo Facilities Solutions is looking for a Compliance Manager to manage contract governance, supplier compliance, and performance across Facilities Management services (hard and soft).

Minimum Requirements

• Tsebo Facilities Solutions is looking for a Compliance Manager to manage contract governance, supplier compliance, and performance across Facilities Management services (hard and soft). The role ensures contracts deliver value, suppliers meet legal and HSE requirements, and the business remains audit ready.
• As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.
• Degree in Supply Chain, Facilities/Engineering, or Business. 5–8 years’ Experience in contracts/compliance, including 3+ years in Facilities Management. Strong knowledge of FM contracts, SLA/KPI management, and supplier performance. Experience in audit environments and contractor compliance. Proficient in Excel and FM systems (CAFM/CMMS)
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• Skills and Competencies High attention to detail Strong stakeholder and supplier management skills Analytical and compliance-focused mindset Clear written and verbal communication Duties & Responsibilities Contract Governance & Lifecycle Management Draft, review, and manage FM contracts, SLAs, KPIs, and variations (NEC3/NEC4, JBCC, bespoke FM agreements). Maintain a contract register with key dates, escalations, renewals, and warranties. Coordinate supplier onboarding and offboarding, including due diligence, insurances, inductions, and HSE files. Manage change control processes, including scope changes, extensions, claims, and disputes. Ensure compliance with internal policies, delegation of authority, ethics, and ESG requirements. Compliance & Risk Management Monitor compliance with POPIA, the OHS Act, SANS standards, and client-specific requirements. Ensure supplier insurances, permits, competencies, and certifications remain valid. Maintain contract risk registers and compliance matrices and drive corrective actions. Conduct supplier compliance audits and HSE walk-throughs and track findings to closure. Support B-BBEE and Preferential Procurement documentation and reporting. Performance & Commercial Management Define, manage, and review SLAs, KPIs, OLAs, and service credit mechanisms. Lead monthly and quarterly performance reviews and issue non-conformance notices where required. Analyse CAFM/CMMS performance data to drive continuous improvement. Validate invoices, rate cards, CPI escalations, and approved variations. Identify cost avoidance, value engineering, and lifecycle optimisation opportunities. Reporting & Audit Readiness Maintain accurate, version-controlled contract and compliance records. Prepare dashboards on performance, compliance, risks, audits, and spend. Coordinate internal and external audits and ensure timely close-out of findings. Stakeholder Engagement Act as the central point of contact for contract and compliance matters. Provide guidance and training to site and operational teams. Build effective working relationships with internal stakeholders and suppliers.
• in contracts/compliance, including 3+ years in Facilities Management. Strong knowledge of FM contracts, SLA/KPI management, and supplier performance. Experience in audit environments and contractor compliance. Proficient in Excel and FM systems (CAFM/CMMS)
• High attention to detail Strong stakeholder and supplier management skills Analytical and compliance-focused mindset Clear written and verbal communication Duties & Responsibilities Contract Governance & Lifecycle Management Draft, review, and manage FM contracts, SLAs, KPIs, and variations (NEC3/NEC4, JBCC, bespoke FM agreements). Maintain a contract register with key dates, escalations, renewals, and warranties. Coordinate supplier onboarding and offboarding, including due diligence, insurances, inductions, and HSE files. Manage change control processes, including scope changes, extensions, claims, and disputes. Ensure compliance with internal policies, delegation of authority, ethics, and ESG requirements. Compliance & Risk Management Monitor compliance with POPIA, the OHS Act, SANS standards, and client-specific requirements. Ensure supplier insurances, permits, competencies, and certifications remain valid. Maintain contract risk registers and compliance matrices and drive corrective actions. Conduct supplier compliance audits and HSE walk-throughs and track findings to closure. Support B-BBEE and Preferential Procurement documentation and reporting. Performance & Commercial Management Define, manage, and review SLAs, KPIs, OLAs, and service credit mechanisms. Lead monthly and quarterly performance reviews and issue non-conformance notices where required. Analyse CAFM/CMMS performance data to drive continuous improvement. Validate invoices, rate cards, CPI escalations, and approved variations. Identify cost avoidance, value engineering, and lifecycle optimisation opportunities. Reporting & Audit Readiness Maintain accurate, version-controlled contract and compliance records. Prepare dashboards on performance, compliance, risks, audits, and spend. Coordinate internal and external audits and ensure timely close-out of findings. Stakeholder Engagement Act as the central point of contact for contract and compliance matters. Provide guidance and training to site and operational teams. Build effective working relationships with internal stakeholders and suppliers.

Responsibilities

• Contract Governance & Lifecycle Management Draft, review, and manage FM contracts, SLAs, KPIs, and variations (NEC3/NEC4, JBCC, bespoke FM agreements). Maintain a contract register with key dates, escalations, renewals, and warranties. Coordinate supplier onboarding and offboarding, including due diligence, insurances, inductions, and HSE files. Manage change control processes, including scope changes, extensions, claims, and disputes. Ensure compliance with internal policies, delegation of authority, ethics, and ESG requirements. Compliance & Risk Management Monitor compliance with POPIA, the OHS Act, SANS standards, and client-specific requirements. Ensure supplier insurances, permits, competencies, and certifications remain valid. Maintain contract risk registers and compliance matrices and drive corrective actions. Conduct supplier compliance audits and HSE walk-throughs and track findings to closure. Support B-BBEE and Preferential Procurement documentation and reporting. Performance & Commercial Management Define, manage, and review SLAs, KPIs, OLAs, and service credit mechanisms. Lead monthly and quarterly performance reviews and issue non-conformance notices where required. Analyse CAFM/CMMS performance data to drive continuous improvement. Validate invoices, rate cards, CPI escalations, and approved variations. Identify cost avoidance, value engineering, and lifecycle optimisation opportunities. Reporting & Audit Readiness Maintain accurate, version-controlled contract and compliance records. Prepare dashboards on performance, compliance, risks, audits, and spend. Coordinate internal and external audits and ensure timely close-out of findings. Stakeholder Engagement Act as the central point of contact for contract and compliance matters. Provide guidance and training to site and operational teams. Build effective working relationships with internal stakeholders and suppliers.