Customer Service Advisor

Job Facts

Minimum Requirements

• Matric
• Ability to work with money
• Computer literacy
• Attention to detail
• Team work
• Telephone etiquette
• Target driven
• Customer centricity
• MS Office (Word, Excel)
• Knowledge of relevant Company policies, practices, processes and systems
• Conscientious
• Integrity
• Customer centric
• Fraud detection
• Numeracy skills
• Interpersonal skills
• Written and communication skills
• Practical experience in a financial and administration role
• SAP experience advantageous
• Cellular and Retail experience
• The professional interaction of all customers to ensure the accurate processing of all transactions and administration to meet set targets in both segments of tech and furniture retail.
• Ready to embark on a rewarding career journey? Join Pepkor Lifestyle and make a difference!
• a high level of accuracy and act with honesty and integrity.
• Interpersonal
• Written and communication
• in a financial and administration role
• advantageous
• Cellular and Retail

Responsibilities

• Deal with customers in a customer centric manner
• Achieve individual targets
• Administration
• Processing transactions and cash ups
• Effective self-management and teamwork
• Security and safety
• Reception / Switchboard
• Ensure up to date product knowledge
• Receiving and dispatching of stock
• Merchandising, housekeeping and store presentation
• Job Specification:
• Advisors to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidate must possess excellent