Retail Store Assistant - Beacon Bay

Dis-Chem Pharmacies’ Beacon Bay store has an opportunity available for a Retail Store Assistant to join the team.

Minimum Requirements

• Grade 12 / Matric
• Retail administration and operational knowledge
• Team player, good customer relations
• Trustworthy and honesty
• Ability to work under pressure
• Deadline driven
• Basic computer skills (Word, Excel and Outlook). SAP.
• Retail experience
• Manage and report all customer complements and complaints to management.
• Establish a professional relationship with customers.
• Ensure all customer stock queries are dealt with and resolved.
• Maintain effective external communication with customers when they require feedback.
• Assist customer with any enquiries and refer customers to the appropriate departments where applicable.
• Adhere to the customer turnover per hour rate as per company benchmark.
• Manage the shorts and overs at the point of sale, including the floats.
• Manage refund and return transactions.
• Ensure that back shopping and returned goods are handled correctly.
• Verify and review deliveries and invoices for total accuracy.
• Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
• Manage and control high risk stock
• Prepare the run reconciliation on a daily basis.
• Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels.
• Maintain effective liaison between relevant parties.
• Maintain effective document control including but not limited to float, petty cash, cash on hand.
• Leadership and management skills
• Minimum Requirements: Essential:
• Job Specifications:
• Competencies: Essential:
• Basic computer
• (Word, Excel and Outlook). SAP.
• to ensure cashiers have enough change to ensure the best
• Leadership and management
• Competencies:

Responsibilities

• Manage and report all customer complements and complaints to management.
• Establish a professional relationship with customers.
• Ensure all customer stock queries are dealt with and resolved.
• Maintain effective external communication with customers when they require feedback.
• Maintain effective liaison between relevant parties.
• Maintain effective document control including but not limited to float, petty cash, cash on hand.
• of this role will be assist with the overall management of the store to ensure, operational and administrative duties are performed as per the standard policy and procedure.
• Assist customer with any