Officer, Client Liaison
Financial Services, Banking
Minimum Requirements
- Developing Expertise
- Documenting Facts
- Embracing Change
- Examining Information
- Interacting with People
- Interpreting Data
- Making Decisions
- Managing Tasks
- Producing Output
- Resolving Conflict
- Thinking Positively
- Upholding Standards
- Active Listening
- Client Relationship Management
- Client Servicing
- Collaboration
- Continuous Improvement
- Creative Problem Solving
- Query Resolution
Responsibilities
- To provide limited first-level support by conducting comprehensive and accurate investigation, diagnosis and resolution of queries within the agreed turnaround times and against world class operations standards, ensuring a positive client experience, client satisfaction and minimised risk and losses to SBG.
