Administration Clerk: Admissions
Healthcare, Government, Public Service
Minimum Requirements
- Appropriate patient administrative experience in a health/patient environment. Appropriate Clinicom/PHCIS experience.
- Good communication skills. Computer literacy in MS Office. Good interpersonal and communication skills, ability to work independently, and as part of a team, ability to maintain confidentiality and problem-solving and conflict management with good organizational skills. Knowledge of applicable policies - Hospital Fees memorandum Chapter 18, the Uniform. Patient Fee Schedule (UPFS), Finance Instructions & Medical Records policies. Knowledge of Clinicom.
- Senior Certificate (or equivalent) with experience/competencies that focuses on the Key Performance Areas (KRA’s) of the post.
- Required to work 12-hour shifts (including night duty, weekends and public holidays). Willing to work overtime on short notice.
Responsibilities
- Admission of patients including correct patient assessment and accurate data/information capturing.
- Ensure correct management of patient folders at reception area and schedule appointments (new, follow-up and operations) on the system.
- Recordkeeping, compile new, retrieve, file, trace lost and manage duplicates and old folders as well as maintain a record system and archive.
- Accurate collection, safekeeping and deposit of state money.
- Deal with written and or telephonic queries or enquiries with regards to patient admission matters.
- Perform relief duties as well as support to supervisor as required.
