Deputy Director: Packs / Ris (E - Health Clinical Systems)

Job Facts

Minimum Requirements

• Strong clinical systems and health informatics knowledge Project and programme management expertise in clinical IT environments. Knowledge of IT, clinical and medico-legal governance frameworks. Experience with SCM, contract management, and SLA oversight. Excellent stakeholder engagement, communication, and negotiation skills. Strong analytical, problem-solving, and decision-making abilities. Ability to lead multidisciplinary teams in complex, high-risk environments.
• An appropriate three year National Diploma or Degree with appropriate experience in clinical information systems, health informatics, or information management.
• Appropriate experience managing and leading clinician-facing digital health systems and programmes.
• Proven experience in the implementation and operational management of clinical systems and/or specialised clinical platforms.
• Appropriate experience managing complex clinical workflows, interoperability, and healthcare standards in a regulated environment.
• Proven experience in project and programme management across the full system lifecycle, including procurement, implementation, and operational support Experience working within the public health sector or similarly regulated healthcare environments.
• In-depth knowledge of clinical workflows, particularly within diagnostic and specialist clinical services. Strong understanding of digital imaging systems, PACS/RIS/VNA and related clinical technologies Knowledge of international healthcare interoperability standards. Ability to work closely with clinicians, technical teams, vendors, and governance structures. Valid (Code B/EB) driver’s licence and willingness to travel.

Responsibilities

• Lead and manage the eHealth Clinical Systems programme, including clinician-facing digital health initiatives mandated by the executive.
• Oversee the planning, implementation, and operational management of PACS, RIS, VNA and other specialised clinical systems.
• Apply and enforce IT, clinical, and medico-legal governance across all eHealth clinical projects and operations.
• Manage procurement, contracts, and service level agreements in collaboration with SCM, SITA, and strategic partners.
• Ensure compliance with national and provincial policies, healthcare standards, and regulatory requirements.
• Provide strategic input into the digital health strategy, clinical interoperability, analytics, and innovation initiatives (including AI-enabled clinical solutions).
• Lead, manage, and develop the eHealth Clinical Systems team, including performance management, capacity building, and succession planning.
• Manage budgets, financial controls, and reporting for the eHealth Clinical Systems portfolio Act as a key liaison between IT, clinical services, governance structures, and external partners.
• Collaborate with the broader IT ecosystem stakeholders and managers to implement departmental digital strategy.