Manager: Operations Support
Aviation, Travel
Minimum Requirements
- Grade 12 or equivalent (Essential)
- Relevant tertiary qualification in Aviation Management, Aeronautical Studies, Flight Operations, Air Transport Management, or a related field (Essential)
- Minimum of 10 years aviation experience, of which, 3 years must be management experience (Essential)
- Must have experience in at least 1 of the following areas: Aircraft Performance and Navigation; IATA Slot Management
- Fuel Management and Monitoring
- Operations Support (90-day retention documents).
Responsibilities
- Provide input into the annual budget
- Manage costs by engaging suppliers for the most effective rates
- Monitor and renegotiate service provider contracts when services are added or removed
- Oversee and manage the initial IATA airport slot submissions and schedule alignment
- Maintain current navigation platforms and offer input for optimization
- Remain up to date with travel policies and cross border destination requirements
- Manage compliance on Post Flight Documentation as per the regulations
- Manage the procedures related to Jumpseat bookings
- Manage Interdepartmental Communications relating to all Schedule, Navigation and 90-day retention documentation requirements
- Monitor the continuous improvement and compliance to airport slot
- Participate in all briefings concerning contract flying to understand contractual requirements and ensure compliance
- Manage and compile fuel projections through the analysis of fuel usage
- Oversee and ensure compliance of the Airport Slots including the initial slot submissions per schedule period
- Maintain slot management within the current season
- Manage all audits relating to 90-day retention documentation requirements
- Manage the compliance of work instructions and manuals pertaining to the function
- Review manuals and work instructions annually
- Provide monthly reports to the Senior Manager: Operations on functional performance indicators
- Report statistics to other departments on a monthly basis
- Provide monthly reports detailing fuel usage
- Oversee the team and report on the team's performance
- Provide overall guidance to the team
- Set team goals in order to meet the overall business need
- Motivate, organise and encourage teamwork within the team to ensure productivity
- Identify skill development areas for succession planning purposes
- Promote effective communication amongst team members
- Oversee and manage complex projects, ensuring alignment with organisational goals and timely completion
- Build strong relationships with CAMU, Airport Authority, Regulators, and Service providers to influence decisions that may affect operational continuity
- Thorough knowledge of the following areas: IATA Slots; SACAA regulation on 90 days document retention Aircraft performance and Navigation
- Company Travel Management
- Knowledge of IOSA/SACAA audit requirements and engagements.
