Contracts Manager Inland Region

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity .

Minimum Requirements

• Minimum Qualification: Matric / Grade 12.
• Relevant tertiary (Degree, Certificate or Diploma) in Retail, Operations / Retail Management, or related field.
• Experience : Proven experience in cleaning operations and staff supervision.
• Strong knowledge of cleaning processes and hygiene standards.
• Ability to interpret SLAs and conduct site audits.
• Basic understanding of HR procedures and labour legislation.
• Proficiency in MS Excel and operational reporting tools.
• Excellent organisational and time management skills.
• Manage cleaning teams at a particular site, ensuring performance and attendance standards are consistently met.
• Build and maintain strong client relationships through excellent service delivery.
• Manage cleaning materials and stock levels, ensuring timely replenishment.
• Using a labour management system (e.g.) PRP to plan and schedule labour to meet operational requirements.
• Address HR matters including discipline, grievances, and performance management.
• Conduct regular site inspections to ensure compliance with SLAs and quality standards.
• Support contract retention through consistent service and client satisfaction.
• At Tsebo, we value Service Excellence , Integrity , Teamwork , Innovation , and Sustainability . As a Contracts Manager , you’ll play a key role in upholding these values while driving operational success.
• Join Tsebo Cleaning Services as a Contracts Manager and take the lead in delivering high-quality cleaning operations for a site in the Inland Region. This role is ideal for a hands-on leader who thrives in a fast-paced environment and is passionate about service excellence.
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• Skills and Competencies Strong knowledge of cleaning processes and hygiene standards.
• Duties & Responsibilities Manage cleaning teams at a particular site, ensuring performance and attendance standards are consistently met.
• : Proven experience in cleaning operations and staff supervision.

Responsibilities

• Manage cleaning teams at a particular site, ensuring performance and attendance standards are consistently met.
• Build and maintain strong client relationships through excellent service delivery.
• Manage cleaning materials and stock levels, ensuring timely replenishment.
• Using a labour management system (e.g.) PRP to plan and schedule labour to meet operational requirements.
• Address HR matters including discipline, grievances, and performance management.
• Conduct regular site inspections to ensure compliance with SLAs and quality standards.
• Support contract retention through consistent service and client satisfaction.