Operations Manager

Description ":" Servest is a world class business which is innovative and a leader in the Integrated Facilities Management Industry.

Minimum Requirements

• Cleaning chemicals and equipment
• Labour legislation
• Shift planning and rostering
• Client relationship management
• Quality control and SLA compliance
• Matric / Grade 12 or equivalent
• Diploma or Certificate in Operations Management, Business Management
• 3-5 years Requirements are invited for a vacancy exists for a dynamic and driven OPERATIONS MANAGER to join a team based at our Head Office. This role reports directly to Branch Manager in the Cleaning Business Unit.
• Experience as an Operations Manager or in a similar role
• Strong knowledge of cleaning methods, chemicals, equipment, and industry standards.
• Proven experience managing large teams and multiple sites.
• Good administrative, planning, and reporting abilities.
• Must have computer skills (Ms Word/Excel/Outlook)
• Strong communication, leadership, and problem-solving skills.
• Ability to work under pressure and handle operational challenges.
• Must have a clear criminal record
• Valid driver’s licence and willingness to travel
• Experience in PRP Payroll System will be advantageous.
• Strong understanding of:
• Duties & Responsibilities Develop and maintain systems to ensure client service level agreement adhered to at all times.
• Develop and maintain relationship with client contact person and accounts person.
• Establish and monitor a cleaning plan for each building in accordance with the service level agreements.
• Conduct site visits of allocated sites and report on activities, results and recommendations.
• Manage delivery of cleaning chemicals and consumables to sites.
• Manage availability and condition of site equipment.
• Manage the entire start up process of all new contracts to include staff recruitment, induction, work schedules etc.
• Control and management of company assets and full knowledge of insurance Responsibilities Develop and maintain systems to ensure client service level agreement adhered to at all times.
• Control and management of company assets and full knowledge of insurance
• as an Operations Manager or in a similar role

Responsibilities

• Develop and maintain systems to ensure client service level agreement adhered to at all times.
• Develop and maintain relationship with client contact person and accounts person.
• Establish and monitor a cleaning plan for each building in accordance with the service level agreements.
• Conduct site visits of allocated sites and report on activities, results and recommendations.
• Manage delivery of cleaning chemicals and consumables to sites.
• Manage availability and condition of site equipment.
• Manage the entire start up process of all new contracts to include staff recruitment, induction, work schedules etc.
• Control and management of company assets and full knowledge of insurance Responsibilities Develop and maintain systems to ensure client service level agreement adhered to at all times.
• Control and management of company assets and full knowledge of insurance