Clerk (Refuse Areas & Teams)

Job Facts

Minimum Requirements

• Receive all complaints telephonically or in person to ensure proper customer service
• Handle complaints and enquires
• Type all general correspondence, memos, letters and minutes, etc
• Maintain an up-to date archive system
• Perform administrative duties in respect of all staff members
• Control staff attendance registers and complete the timesheets
• Provide administrative support and services to ensure levies charged are billed by finance
• Promote good governance and risk management
• Ensure adherence to legislative, council approved policies and procedural requirements
• Ensure sound financial management is achieved to prevent wastage of financial resources
• Ensure good customer relations and satisfaction

Responsibilities

• Receive all complaints telephonically or in person to ensure proper customer service
• Handle complaints and enquires
• Type all general correspondence, memos, letters and minutes, etc
• Maintain an up-to date archive system
• Perform administrative duties in respect of all staff members
• Control staff attendance registers and complete the timesheets
• Provide administrative support and services to ensure levies charged are billed by finance
• Promote good governance and risk management
• Ensure adherence to legislative, council approved policies and procedural requirements
• Ensure sound financial management is achieved to prevent wastage of financial resources
• Ensure good customer relations and satisfaction