Senior Manager, Communication and Reputation Management

Job Facts

Minimum Requirements

• B Degree in Public Relations/ Public Administration/ Communication/ Marketing at NQF 7 level with 360 credits
• B Tech in Public Relations/ Public Administration/ Communication/ Marketing at NQF 7 level with 360 credits or
• Advanced Diploma in Public Relations/ Public Administration/ Communication/ Marketing at NQF 7 level with 360 credits.
• 10 years’ proven experience in a communication, stakeholder management, reputation management and crisis management environment at management level in a large organisation.
• Eskom is committed to being an employer of choice that inspires highly talented employees to join and remain with the organization. Eskom continues to attract and retain the talent required to achieve its strategic objectives.:
• o Excellent knowledge of integrated internal and external communication practices
• o Strong knowledge of media relations, reputation management, crisis communication and issues management
• o Excellent written, verbal, presentation and strategic communication skills
• o Strong negotiation and stakeholder engagement skills

Responsibilities

• o Trustworthiness
• o Professionalism
• o Sound people management acumen
• o Ability to lead, motivate and develop high-performing teams
• o Coaching and mentoring capability
• o Collaborative leadership and effective teamwork
• o Ability to provide clear strategic direction and hold teams accountable for delivery
• o Sound understanding of Eskom business and subsidiaries and operating environment
• o Excellent knowledge of integrated internal and external communication practices
• o Strong knowledge of media relations, reputation management, crisis communication and issues management
• o Understanding of political protocols and the broader media, stakeholder and socioeconomic landscape
• o Understanding of how external relationships, public discourse and emerging issues may affect Eskom’s operations and reputation
• o Ability to interact with, advise and influence all levels of the organisation, including executive leadership
• o Excellent written, verbal, presentation and strategic communication skills
• o Strong negotiation and stakeholder engagement skills
• o Financial, business and general management capability
• o Sound judgement and the ability to manage complex, sensitive and high-pressure communication matters
• o Ability to translate complex business and technical information into clear, credible and accessible communication
• Formulate and lead the implementation of Eskom’s Group Communications and Reputation Management strategy to support the organisation’s strategic direction and positioning.
• Lead the implementation of integrated internal and external communication, reputation management, crisis communication and issues management programmes aligned with Eskom’s strategic priorities.
• Area of specialization: Reporting to the General Manager Corporate Affairs, the Senior Manager: Group Communications and Reputation Management will lead and direct the execution of Eskom’s integrated internal and external communications, media relations, reputation management, crisis communication and issues management portfolio.
• The role will ensure consistent communication of Eskom’s strategic priorities, proactive management of reputation risks and effective positioning of the organization and its executive leadership.