System Support Controller: Primary Transport

Job Facts

Minimum Requirements

• Degreein Supply Chain advantageous
• 5 years relevant Experience Business English: Fluent
• Computer literacy (Intermediate)
• in working with senior management
• Effective management skills
• Achieves results effectively
• Detail orientated
• Administration capabilities
• Ability to conduct investigations thoroughly
• Provide Primary System Support Provide 1st line system support for all Primary Transport applications.
• Coordinate vehicle visibility process on an ongoing basis (including external service providers), and ensure alignment with the Clover system
• Monitor and put corrective measures in place to increase visibility data and accuracy
• Assist Primary Planners with processes to increase vehicle visibility via the Primary dashboards and visibility tools
• Identify inefficiencies within the Primary Transport planning tools and find ways to correct this
• Communicate with service providers to seek new ideas to improve overall vehicle visibility and improved processes
• Update SOPs for primary transportation system support
• Analyze daily movement of Primary vehicles to identify inefficiencies within the total Primary Distribution network
• Create management reports to assist in understanding the movement and cost associated with the total Primary Distribution network
• Seek new ways to streamline the Primary Distribution process
• Monitor and report on operational KPI's daily/weekly/monthly
• Share accountability for the accuracy of income and cost data in the primary control system from a systems perspective.
• Ensure all admin tasks associated with Primary Visibility are continuously updated, including the instalment or replacement of current tracking devices
• Ensure all Primary Transport Master Data is continuously updated for the Primary Control Tower and aligned with Clover Master Data
• Maintain all Primary Transport cost and income tariffs accurately, including monthly fuel updates and annual CPI adjustments.
• On-board, train and set up new primary service providers on the primary systems.
• Create administrative reports to streamline processes across Plato, Transact, Fleetvision and Quicksight, which support the Control Tower environment.
• Identify new ways to streamline administrative processes.
• Support month-end and year-end processing to ensure correct billing to suppliers and principals.
• Identify KPI's for total Primary Transport function and put measures in place for daily/weekly/monthly measurement
• Identify possible risks in the primary transport operation and systems and take corrective actions to minimize this risk
• Analyze effectiveness of the transport process and advise on corrective measures
• Perform adhoc tasks relating to Primary Transport planning
• Perform tasks relating to Primary Transport planning
• Provide 1st line system support for all Primary Transport applications.
• Provide Primary System Support
• Provide management support
• Conduct administrative tasks
• Drive continuous improvement activities
• Business English: Fluent

Responsibilities

• Provide 1st line system support for all Primary Transport applications.
• Coordinate vehicle visibility process on an ongoing basis (including external service providers), and ensure alignment with the Clover system
• Monitor and put corrective measures in place to increase visibility data and accuracy
• Assist Primary Planners with processes to increase vehicle visibility via the Primary dashboards and visibility tools
• Identify inefficiencies within the Primary Transport planning tools and find ways to correct this
• Communicate with service providers to seek new ideas to improve overall vehicle visibility and improved processes
• Update SOPs for primary transportation system support
• Analyze daily movement of Primary vehicles to identify inefficiencies within the total Primary Distribution network
• Create management reports to assist in understanding the movement and cost associated with the total Primary Distribution network
• Seek new ways to streamline the Primary Distribution process
• Monitor and report on operational KPI's daily/weekly/monthly
• Share accountability for the accuracy of income and cost data in the primary control system from a systems perspective.
• Ensure all admin tasks associated with Primary Visibility are continuously updated, including the instalment or replacement of current tracking devices
• Ensure all Primary Transport Master Data is continuously updated for the Primary Control Tower and aligned with Clover Master Data
• Maintain all Primary Transport cost and income tariffs accurately, including monthly fuel updates and annual CPI adjustments.
• On-board, train and set up new primary service providers on the primary systems.
• Create administrative reports to streamline processes across Plato, Transact, Fleetvision and Quicksight, which support the Control Tower environment.
• Identify new ways to streamline administrative processes.
• Support month-end and year-end processing to ensure correct billing to suppliers and principals.
• Identify KPI's for total Primary Transport function and put measures in place for daily/weekly/monthly measurement
• Identify possible risks in the primary transport operation and systems and take corrective actions to minimize this risk
• Analyze effectiveness of the transport process and advise on corrective measures
• Perform adhoc tasks relating to Primary Transport planning
• Perform tasks relating to Primary Transport planning
• Provide Primary System Support
• Provide management support
• Conduct administrative tasks
• Drive continuous improvement activities