Assistant Director: Information Management (System Manager: Clinical Systems)

Western Cape Government: Department of Health and Wellness is recruiting for Assistant Director: Information Management (System Manager: Clinical Systems) in HIS Application Support Centre – Directorate: Health Information Technology.

Minimum Requirements

• Appropriate experience of hospital administrative and clinical processes. Appropriate experience working on Electronic Health Record systems/modules. Appropriate working experience and knowledge of Electronic Health Record systems / modules Appropriate experience in training and supporting system users. Appropriate experience of Hospital Fees and patient administration policies.
• Good communication and interpersonal skills. Ability to provide user training and support. Accurate data capturing skills. Computer literacy, including MS Office and MS Project. Knowledge of Clinicom, HECTIS, eCCR and other HIS modules. Understanding of Business Process Re-engineering. Understanding of system maintenance and enhancement process flow. Understanding and developing quality control processes. Proven ability to work in a team environment.
• Valid driver’s license. Willingness to travel to WCDHW health institutions. Willingness to work overtime.

Responsibilities

• Manage and control the Clinical systems / modules at all hospitals and clinics in the Western Cape. Maintain and update master files, documentation, access control and print management. Manage and ensure update of annual or adhoc regulatory changes Liaise with HIS management, hospital IT, and other stakeholders on clinical system matters. Provide end-user support and resolve system problems. Update and maintain user manuals and clinical system procedures. Develop quality control script for system changes and manage test process with formal outcome reporting. Develop system release notice for system changes and ensure user awareness. Identify training needs and provide training to users and core trainers. Assist with data quality assurance. Manage compliance of system release logs and exception reports Drive business process re-engineering in clinical system -related areas across hospitals. Support development and administration of new clinical system modules. Manage Integrated Health Solution System Controllers. Collaborate with the Finance and clinical documentation team to ensure compliance of Clinical systems.to hospital fee and patient administration policy and manage new enhancement requests to deployment where accepted. Provide ad hoc support to the Deputy Director: eHealth Systems.