Telkom Operator
Healthcare, Government, Public Service
Western Cape Government: Department of Health and Wellness is recruiting for Telkom Operator in Red Cross War Memorial Children’s Hospital, Rondebosch.
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Minimum Requirements
- Ability to operate an electronic switchboard. Excellent listening skills and telephone etiquette. Computer literacy in Microsoft Packages (Word, Excel and Outlook).
- Appropriate experience in operating an electronic switchboard/PABX, a messaging and paging system.
- General Education and Training Certificate (GETC) /grade 9 (Std 7).
- Willingness to work shifts, night shifts, weekends and public holidays. Work overtime when required by operational needs. Physically able to hear and speak clearly.
Responsibilities
- Handle all outgoing and incoming calls. Manage switchboard, answer telephonic queries and deliver messages. Ensure that switchboard and telephone equipment is in working order. Handling of PABX and VOIP systems. Monitor, place and record all cellular, national and international calls made. Keep records of speed dial number. Send and receive calls via the 2-way radio. Broadcast staff and information via broadcast system. Report all faults to Supervisor.
