Director: ICT Schools Support (Ref No. Dotp 47 / 2026)

The Western Cape Government is looking for an individual with extensive in an ICT environment to manage the to roll-out, support and maintenance of the IT and LAN infrastructure and services at WCG schools and corporate regional sites and and all assigned resources.

Minimum Requirements

• Proven knowledge of and working experience with the legislation, regulatory frameworks, policies and best practices that have a bearing on the line functions.
• Proven knowledge and understanding of information systems that aid in the management of knowledge and information pertaining to the line function.
• Proven knowledge and understanding of programme and project management.
• Proven knowledge and understanding of procurement and tendering processes.
• Proven knowledge and understanding of modern systems of governance and administration.
• Proven knowledge and understanding of the global, regional and local political, economic and social affairs impacting on the provincial government of the Western Cape.
• Proven knowledge and understanding of Constitutional, legal and institutional arrangements governing the South African public sector.
• Proven knowledge and understanding of public finance, human resources and discourse management processes.
• Proven knowledge and understanding of the Public Finance Management Act, National and Provincial Treasury Regulations, other financial policies, prescripts, directives and collective agreements.
• Proven knowledge and understanding of the policies of the government of the day.
• Proven knowledge and understanding of Labour Relations legislation and regulations.
• Strategic and conceptual thinking in complex environments.
• Executive-level advisory and communication skills.
• Project and programme management.
• Ability to translate business requirements into technical solutions.
• Strong leadership, planning, organising, and people management skills.
• High-level computer literacy and digital workplace expertise.
• Roll-out, support and maintain LAN infrastructure and services at WCG schools.
• Roll-out, support and maintain end-user devices and services at WCG Schools and regional corporate sites.
• Provide a service desk for WCG schools.
• Provide user access management and collaboration services for WCG schools.
• Research and develop ICT solutions for WCG Schools.
• Provide ICT advisory services to WCG schools and regional corporate sites.
• Define and review on a continual basis the purpose, objectives, priorities and activities of the Directorate.
• Drive the Directorate’s strategic planning process.
• Drive the development and management of the strategic and business plans for the Directorate.
• Evaluate the performance of the Directorate on a continuing basis against pre-determined key measurable objectives and standards.
• Report to the Chief Director on a regular basis on the activities of the Directorate and on matters of substantial importance relating to operational managagement support.
• Monitor and ensure compliance with relevant legislation and prescripts in respect of adequate and appropriate record keeping of the activities of the Directorate, and of the resources (people, finances and assets) employed by it.
• Foster and promote a culture of innovation within the Directorate, and the Department.
• Diligently perform all duties assigned to the post of Director.
• Recruit, develop, and retain staff in appropriate numbers and grades to achieve the Directorate’s objectives.
• Motivate, train, and guide employees to achieve excellence in service delivery.
• Manage performance, evaluation, and development of staff.
• Oversee workforce planning, capacity building, and service delivery improvement initiatives.
• Promote sound labour relations and maintain discipline within the Directorate.
• Manage participation in the budgeting process at Directorate level.
• Ensure the preparation of the Annual and Adjustment Budgets for the Directorate.
• Assume direct accountability for the efficient, economic and effective control and management of the Directorate’s budget and expenditure.
• Assume direct accountability for ensuring that the correct tender and procurement procedures are adhered to in respect of purchases for the Directorate.
• Assume direct accountability for ensuring contracts are managed effectively and efficiently for the Directorate.
• Ensure that all spending is aligned with the strategic objectives of the Directorate and Department.
• Report to the Chief Director and relevant oversight role players/committees on all aspects of the Directorate’s finances.
• Assume overall accountability for the management, maintenance and safekeeping of the Directorate’s assets.
• Assume direct accountability for ensuring that appropriate risk management procedures are in place and adhered to for the Directorate.
• Ensure that full and proper records of the financial affairs of the Directorate are kept in accordance with any prescribed norms and standards.
• An appropriate qualification at NQF level 7 as recognised by SAQA.
• A minimum of 5 years’ experience at a middle/senior managerial level.
• Successful completion of the Certificate for entry into the SMS (Senior Management Service) prior to appointment: The nominated candidate will be required to complete the Senior Management Pre-entry Programme (Nyukela) before the candidate can be appointed into this post.
• Competencies Knowledge of the following:
• Skills in the following:
• Remuneration All-inclusive salary package of R 1, 266, 714.00 per annum (Level 13). Note: The remunerationpackage consists of a basic salary (70%) and the employer’s contribution to the Pension Fund. The remainder of thepackage may be structured according to your personal needs.
• Notes Only applications submitted online will be accepted.
• Kindly note that technical support is only available from Monday to Friday from 8:00 to 16:00. Should you experience any difficulties with your online application you may contact the helpline at 0861 370 214.
• Please ensure that you submit your application on or before the closing date as no late applications will be considered. The selection process will be guided by the EE targets of the employing department. By Recommendation None
• Key Performance Areas Line Management:
• Provide Strategic management, advice and guidance in respect of the following functional areas:
• Strategic Management (including change management):
• People Management and Empowerment:
• Financial Management:
• Knowledge of the following:

Responsibilities

• Roll-out, support and maintain LAN infrastructure and services at WCG schools.
• Roll-out, support and maintain end-user devices and services at WCG Schools and regional corporate sites.
• Provide a service desk for WCG schools.
• Provide user access management and collaboration services for WCG schools.
• Research and develop ICT solutions for WCG Schools.
• Provide ICT advisory services to WCG schools and regional corporate sites.
• Define and review on a continual basis the purpose, objectives, priorities and activities of the Directorate.
• Drive the Directorate’s strategic planning process.
• Drive the development and management of the strategic and business plans for the Directorate.
• Evaluate the performance of the Directorate on a continuing basis against pre-determined key measurable objectives and standards.
• Report to the Chief Director on a regular basis on the activities of the Directorate and on matters of substantial importance relating to operational managagement support.
• Monitor and ensure compliance with relevant legislation and prescripts in respect of adequate and appropriate record keeping of the activities of the Directorate, and of the resources (people, finances and assets) employed by it.
• Foster and promote a culture of innovation within the Directorate, and the Department.
• Diligently perform all duties assigned to the post of Director.
• Recruit, develop, and retain staff in appropriate numbers and grades to achieve the Directorate’s objectives.
• Motivate, train, and guide employees to achieve excellence in service delivery.
• Manage performance, evaluation, and development of staff.
• Oversee workforce planning, capacity building, and service delivery improvement initiatives.
• Promote sound labour relations and maintain discipline within the Directorate.
• Manage participation in the budgeting process at Directorate level.
• Ensure the preparation of the Annual and Adjustment Budgets for the Directorate.
• Assume direct accountability for the efficient, economic and effective control and management of the Directorate’s budget and expenditure.
• Assume direct accountability for ensuring that the correct tender and procurement procedures are adhered to in respect of purchases for the Directorate.
• Assume direct accountability for ensuring contracts are managed effectively and efficiently for the Directorate.
• Ensure that all spending is aligned with the strategic objectives of the Directorate and Department.
• Report to the Chief Director and relevant oversight role players/committees on all aspects of the Directorate’s finances.
• Assume overall accountability for the management, maintenance and safekeeping of the Directorate’s assets.
• Assume direct accountability for ensuring that appropriate risk management procedures are in place and adhered to for the Directorate.
• Ensure that full and proper records of the financial affairs of the Directorate are kept in accordance with any prescribed norms and standards.
• Line Management:
• Provide Strategic management, advice and guidance in respect of the following functional areas:
• Strategic Management (including change management):
• People Management and Empowerment:
• Financial Management: