Director: Directory, Security and Collaboration Services (Ref No. Dotp 49 / 2026)

The Western Cape Government is looking for an individual who is able to provide strategic leadership and governance over the Western Cape Government’s digital workplace backbone, encompassing identity and access management, collaboration and messaging platforms, endpoint enablement, and Microsoft software licensing.

Minimum Requirements

• Knowledge of and working experience with the legislation, regulatory frameworks, policies and best practices that have a bearing on the line functions.
• Knowledge and understanding of information systems that aid in the management of knowledge and information pertaining to the line function.
• Knowledge and understanding of project management.
• Knowledge of ICT operational management practices.
• Mentoring and coaching practices.
• National and provincial instruments and legislation pertaining to human resources management, financial management and supply chain management.
• Policies of the government of the day (national and provincial).
• Provincial government functions and services.
• Statutory framework governing the broad management of the public service.
• Staff performance management system.
• Disciplinary and grievance procedure.
• Strategic and conceptual thinking in complex environments.
• Executive-level advisory and communication skills.
• Project and programme management.
• Ability to translate business requirements into technical solutions.
• Strong leadership, planning, organising, and people management skills.
• High-level computer literacy and digital workplace expertise.
• Transversal Identity and access management services.
• Enterprise-wide Messaging and collaboration services.
• Provincial Microsoft licensing procurement, allocation, compliance, and optimisation.
• Maintenance of internal-facing endpoints and national transversal systems.
• Define, review, and continuously align the purpose, objectives, priorities, and activities of the Directorate with departmental and provincial strategies.
• Drive the Directorate’s strategic planning, business planning, and change management processes.
• Evaluate Directorate performance against approved objectives, standards, and measurable outcomes.
• Report regularly to the Chief Director on operational performance and matters of strategic importance.
• Ensure compliance with applicable legislation, prescripts, and governance requirements.
• Foster a culture of innovation, optimisation, and continuous improvement within the Directorate and Department.
• Recruit, develop, and retain staff in appropriate numbers and grades to achieve the Directorate’s objectives.
• Motivate, train, and guide employees to achieve excellence in service delivery.
• Manage performance, evaluation, and development of staff.
• Oversee workforce planning, capacity building, and service delivery improvement initiatives.
• Promote sound labour relations and maintain discipline within the Directorate.
• Manage participation in the Directorate budgeting process, including Annual and Adjustment Budgets.
• Assume accountability for efficient, economic, and effective management of the Directorate’s budget and expenditure.
• Ensure adherence to procurement, tender, and contract management requirements.
• Ensure alignment of expenditure with departmental and strategic objectives.
• Report on financial matters to the Chief Director and relevant oversight structures.
• Ensure appropriate risk management controls, asset management, and record-keeping are in place and adhered to.
• Provincial Cabinet and Provincial Parliament.
• Director-General and Provincial Top Management (PTM).
• Provincial departments.
• National departments and agencies (e.g. SITA).
• Department of Public Service and Administration (DPSA).
• Auditor-General of South Africa.
• Academic and research institutions.
• Private sector organisations and NGOs.
• Local Municipalities.
• An appropriate qualification at NQF level 7 as recognised by SAQA.
• A minimum of 5 years’ experience at a middle/senior managerial level.
• Successful completion of the Certificate for entry into the SMS (Senior Management Service) prior to appointment: The nominated candidate will be required to complete the Senior Management Pre-entry Programme (Nyukela) before the candidate can be appointed into this post.
• Competencies Knowledge of the following:
• Skills in the following:
• Remuneration All-inclusive salary package of R 1, 266, 714.00 per annum (Level 13). Note: The remuneration package consists of a basic salary (70%) and the employer’s contribution to the Pension Fund. The remainder of the package may be structured according to your personal needs.
• Notes Only applications submitted online will be accepted.
• Kindly note that technical support is only available from Monday to Friday from 8:00 to 16:00. Should you experience any difficulties with your online application you may contact the helpline at 0861 370 214.
• Please ensure that you submit your application on or before the closing date as no late applications will be considered. The selection process will be guided by the EE targets of the employing department. By Recommendation None
• Key Performance Areas Line Management:
• Provide strategic management, advice and guidance in respect of the following functional areas:
• Strategic Management (including change management):
• People Management and Empowerment:
• Financial Management:
• Clients and Stakeholder Liaison
• Engage at executive, intergovernmental, and institutional levels, including:
• Knowledge of the following:

Responsibilities

• Transversal Identity and access management services.
• Enterprise-wide Messaging and collaboration services.
• Provincial Microsoft licensing procurement, allocation, compliance, and optimisation.
• Maintenance of internal-facing endpoints and national transversal systems.
• Define, review, and continuously align the purpose, objectives, priorities, and activities of the Directorate with departmental and provincial strategies.
• Drive the Directorate’s strategic planning, business planning, and change management processes.
• Evaluate Directorate performance against approved objectives, standards, and measurable outcomes.
• Report regularly to the Chief Director on operational performance and matters of strategic importance.
• Ensure compliance with applicable legislation, prescripts, and governance requirements.
• Foster a culture of innovation, optimisation, and continuous improvement within the Directorate and Department.
• Recruit, develop, and retain staff in appropriate numbers and grades to achieve the Directorate’s objectives.
• Motivate, train, and guide employees to achieve excellence in service delivery.
• Manage performance, evaluation, and development of staff.
• Oversee workforce planning, capacity building, and service delivery improvement initiatives.
• Promote sound labour relations and maintain discipline within the Directorate.
• Manage participation in the Directorate budgeting process, including Annual and Adjustment Budgets.
• Assume accountability for efficient, economic, and effective management of the Directorate’s budget and expenditure.
• Ensure adherence to procurement, tender, and contract management requirements.
• Ensure alignment of expenditure with departmental and strategic objectives.
• Report on financial matters to the Chief Director and relevant oversight structures.
• Ensure appropriate risk management controls, asset management, and record-keeping are in place and adhered to.
• Provincial Cabinet and Provincial Parliament.
• Director-General and Provincial Top Management (PTM).
• Provincial departments.
• National departments and agencies (e.g. SITA).
• Department of Public Service and Administration (DPSA).
• Auditor-General of South Africa.
• Academic and research institutions.
• Private sector organisations and NGOs.
• Local Municipalities.
• Line Management:
• Provide strategic management, advice and guidance in respect of the following functional areas:
• Strategic Management (including change management):
• People Management and Empowerment:
• Financial Management:
• Clients and Stakeholder Liaison
• Engage at executive, intergovernmental, and institutional levels, including: